Transparency

Transparency & Accuracy

Our commitment to transparency includes accuracy metrics, false positive rates, data retention policies, and how we handle disputes and corrections.

Accuracy Metrics

We continuously monitor and improve our analysis accuracy through rigorous testing and validation processes.

95.7%
Overall Accuracy
Based on 10,000+ manual verifications
2.1%
False Positive Rate
Safe sites incorrectly flagged
1.2%
False Negative Rate
Risky sites missed by analysis
99.2%
Uptime
Service availability (30-day average)

Validation Process

Our accuracy metrics are based on continuous validation against known datasets and manual verification by security experts.

Known Malicious Sites
Tested against 5,000+ confirmed scam sites
Legitimate Websites
Validated against 10,000+ trusted sites
Expert Review
Manual verification by security professionals

Data Retention & Privacy

Data Retention Policy

Website Analysis Data
Stored indefinitely for historical analysis and trend detection. Personal information is anonymized after 90 days.
User Reviews
Retained for 5 years or until user requests deletion. User identifiers are hashed for privacy protection.
API Access Logs
Kept for 12 months for security and abuse prevention. IP addresses are anonymized after 30 days.

Privacy Protection

No Personal Data Collection
We only analyze publicly available website information
GDPR Compliant
Full compliance with European data protection regulations
Data Minimization
We collect only the minimum data necessary for analysis

Dispute Resolution Process

We take accuracy seriously and provide a fair process for website owners to dispute our assessments.

1. Submit Dispute

Contact us with detailed information about the disputed assessment

2. Investigation

Our security team conducts a thorough manual review within 48 hours

3. Resolution

Score updated if warranted, with detailed explanation provided

4. Follow-up

Continuous monitoring to prevent similar issues in the future

Dispute Statistics
In the past 12 months, we've received 247 disputes and resolved 94% within 48 hours. Of these, 31% resulted in score adjustments, demonstrating our commitment to accuracy.

Algorithm Updates & Changes

We continuously improve our FlareScore™ algorithm based on new threat intelligence, user feedback, and accuracy improvements. All major changes are documented here.

Version 2.1 - Enhanced AI Analysis
January 2026
Improved FlareAI™ content analysis with better detection of phishing patterns and social engineering tactics.
Version 2.0 - SSL Certificate Validation
December 2025
Enhanced SSL certificate chain validation and improved detection of weak encryption algorithms.
Version 1.9 - Domain Age Weighting
November 2025
Adjusted domain age scoring to better reflect modern web practices and reduce false positives for new legitimate sites.

Questions or Disputes?

We're committed to transparency and accuracy. If you have questions about our processes or need to dispute a website assessment, our team is here to help.

Submit a Dispute View Methodology